Shipping Policy - Hairliss.shop

At Hairliss Shop, we are committed to providing fast and reliable delivery. Please see our shipping policy for delivery times, costs, and terms.

1. Shipping times:

• Order processing: Orders are processed within 24 hours after payment confirmation, excluding weekends and holidays.
• Delivery time: Standard delivery times are between 1 and 12 business days. The maximum delivery time is 20 business days, depending on your location.

2. Shipping costs:

• Standard delivery: In Switzerland, free on all orders over CHF 100.

3. Order tracking:

A shipping confirmation email will be sent to you with a tracking number. You can track the delivery status in real time via the link provided.

4. Delivery areas:

We currently ship to areas available at the time of purchase. If you cannot find your region in the delivery options, please contact us at hello@hairliss.shop for more information about delivery availability.

5. Delivery issues:

• Delays: If your order is not delivered within the expected time frame, please contact us at hello@hairliss.shop.
• Incorrect address: Please verify the accuracy of your address when placing your order. Hairliss cannot be held responsible for address errors provided by the customer.
• Lost or damaged packages: In case of loss or damage, please contact us immediately.

6. Future international shipping:

Hairliss Shop plans to expand its delivery services internationally. Please check back regularly on our website to find out about new delivery areas or contact us with any specific requests.

7. Taxes and customs duties:

For international deliveries (when available), additional fees may apply depending on the laws in force in the destination country. These fees will be borne by the buyer.